Privacy policy

諾飛創意商貿有限公司 ("we," "us," or "our") operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Name
Billing and shipping address
Email address
Phone number, if provided
Payment and transaction information
Order details
IP address
Browser and device information
Information you provide when contacting our customer service team

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments
Arrange shipping and delivery
Send order confirmations and updates
Respond to customer service inquiries
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Maintain website security
Comply with applicable laws and regulations
Send marketing communications when you have opted in to receive them

3. Payment Information

Payments may be processed through third-party payment providers. We do not generally store your complete credit or debit card information on our own systems.

Payment providers process your information according to their own privacy policies and security practices.

4. Cookies

We may use cookies and similar technologies to provide essential website functions, remember preferences, analyze website traffic, and improve your shopping experience.

You may control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We may share information with trusted third-party service providers that assist us with:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Analytics
Customer support
Marketing and advertising

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, website, or business.

6. Data Security

We use reasonable security measures designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Your Privacy Rights

Depending on applicable laws, you may have certain rights regarding your personal information, including rights to request access to, correction of, or deletion of certain information.

For privacy-related requests, please contact us using the information below.